Training Officer

Responsibilities:

• Fully versed & experienced in conducting skills training sessions including but not limited in customer services, complaint handling skills, selling techniques, involve new employee orientation program, brands training.
• Prepare & deliver comprehensive training programs that provide true impact & changes to the participants.
• Conduct training assessments, analysis, and evaluation on the effectiveness of the training programs.
• Organize, coordinate and manage the training calendar with the related parties
• Design and develop tools that best serve the needs of our participants / programs.
• Assist the HR Manager to handle budgeting, planning, developing of the training programs to achieve the Company objectives.
• Ensure and maintain up-to-date training reports and records.
• Ad hoc projects as assigned.

Requirements:

• Degree in Human Resource Management, Training or related discipline.
• Minimum 3 years or above solid experience in training and development, preferably in Watches industry.
• Experience from professional retail training is a must.
• Details oriented, organized with strong discipline to meet deadlines with top quality of work.
• Positive, excellent communication skills and strong interpersonal skills.
• Able to work independently, with a strong sense of responsibility and a good team player.
• Excellent command of spoken and written English, Mandarin and Cantonese.
• Proficient in MS Word, Excel & PowerPoint with English and Chinese word processing.