Part-time Customer Care Assistant

 Working hours  

- MON-FRI (9:00 – 13:00 , 14:00-18:00)

Key Responsibilities:
- Answer inbound calls and respond to customer inquiries.
- Make outbound calls to customers for service booking and service promotion.
- Provide information about products and services.
- Resolve customer issues in a timely and efficient manner.
- Maintain accurate records of customer interactions in our database.
- Collaborate with team members to improve service quality.

Qualifications:
- High school diploma or equivalent; additional education is a plus.
- Excellent verbal communication skills.
- Strong customer service orientation.
- Ability to work in a fast-paced environment.
- Basic computer skills and familiarity with call center software.