Store Supervisor (Londoner/Galaxy)
Responsibilities:
- Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures.
- Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines.
- Ensure customer satisfaction and manage the store CRM, training staff to capture and input client data proficiently.
- Excellent knowledge of internal procedures and takes accountability for abiding and training on them.
- Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying.
- Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team.
Requirements:
- More than 3 years' experience as a Store supervisor
- Familiar with the luxury goods industry and understand the development of brands and fashion trends.
- Good communication skills and interpersonal skills
- Customer service and results orientated
- Proactive, image and detail oriented
- Good command of Cantonese, Mandarin and English
Benefits:
- Guarantee commission: MOP 5,000 per month for first three months
- Monthly allowance: MOP 600 per month
- Double pay
- 8-day offs per month
- Birthday leave
- Annual leave
- Medical insurance