Are you passionate about luxury fashion and providing exceptional customer service?
Join our luxury brand client's team, an iconic Italian fashion house renowned for its timeless elegance and exquisite craftsmanship. With a rich heritage dating back to early 20th century, our client has been synonymous with luxury and innovation, offering a wide range of products including shoes, leather goods, accessories, and ready-to-wear collections.
As a (Senior) Client Advisor, you'll have the opportunity to immerse yourself in the world of fashion, our client, and contribute to delivering unforgettable experiences to our discerning clientele.
Join us in shaping the future of luxury retail!
您是否对奢侈时尚充满热情，并且热衷于提供卓越的客户服务？
我们的客户，作为一家标志性的意大利时尚品牌，以其永恒优雅和精湛工艺而闻名。自20世纪初以来，一直代表着奢华和创新，提供鞋履、皮具、配饰和成衣等各种产品。
作为资深销售/销售，您将有机会沉浸在时尚品牌的世界中，并为我们挑剔的客户提供难忘的购物体验。
加入我们，共同塑造奢侈零售的未来吧！
JOB MISSION 工作任务
Achieve sales target through professional selling skill and offering customer amazing services. Maintain store
image.
通过专业销售技巧及向顾客提供优良服务，完成销售指标，维护店铺形象。
MAIN RESPONSIBILITIES
主要职责
❖ Introduce/present products in line with company standard to customers
根据公司的服务标准向客户介绍、展示商品
❖ Focus on customer service quality and after sales service to customers
注重服务质量及商品售后服务
❖ VIP maintenance
VIP
客户维护
❖ Daily stock-take execution and prevent stock loss
每日货品盘点及防止货物损失
❖ Assist to maintain store clean, tidy and visual merchandising
帮助保持店内的清洁、整齐，做好商品的陈列展示
❖ Standard grooming presented
保持符合公司标准的仪容仪表
❖ Good communication with customers and store staff
与客户及同事进行良好的沟通
❖ Build strong cross functional relationships within the organization
在公司内部构建跨部门的联系
❖ Any other duties/matters may be assigned from time to time
完成其他临时交办的工作
PROFESSIONAL REQUIREMENTS
企业专业技能要求
❖ At least 2 years sales experiences in fashion retail industry, international luxury brand experience is a plus
两年以上时装零售经验，具备国际奢侈品牌经验者优先考虑
❖ Good communication ability, presentation and interpersonalskills
良好的沟通能力，商品介绍能力及人际交往的技巧
❖ Proficiency in computer operation
良好的计算机操作能力
❖ Fluent Mandarin,English listening and speaking is a plus
普通话流利，英文听说者优先
PERSONAL REQUIREMENTS
个人要求
❖ Service-oriented, dynamic, hardworking and willing to learn
有服务意识，有活力，工作勤奋，乐于学习
❖ Self-motivated and result-driven
有上进心，注重结果
COMPETENCE REQUIREMENTS
胜任力要求
❖ Service Oriented and Result Oriented
以服务为导向，以结果为导向
❖ Strong implementation
高效的执行力
❖ Perceptive insight
敏锐的洞察力
OTHER INFORMATION
其他信息
The above statements are intended to describe the general nature and level of work being performed in the
position specified. They are not intended to be an exhaustive list of responsibilities, duties and skills required
of a person holding the job so described.
以上所列各项内容仅是用来描述某一特定职位通常的工作性质和要求的与之相应的工作水平，并不是用来涵盖
一个具体的承担此项工作的人所应承担的全部工作职责、责任和所需要的技能水平的详细说明。