Responsibilities:

• To assist Department Head in maintaining the smooth operation of the centre
• To ensure the delivery of professional services to customers through monitoring, skill training and coaching
• To handle customer complaints in a professional manner
• To allocate resources effectively in order to meet business targets for promotional campaigns
• To prepare monthly statistical reports

Requirements:

• University graduate preferably with a minimum of 2 years' relevant experience
• Good command of spoken and written English, Cantonese and Mandarin
• Self-motivated with good organization and planning skill
• Capable to work under pressure
• Candidates with less experience would be considered as Customer Service Officer or Assistant Supervisor

Interested parties, please apply the job via Job853.com