Sales Associate
Your new job includes
As a member of our
family-owned business, you will inspire our customers from all over the world
with excellent product assortments, your
expert advice, and your warm hospitality. As a Sales Associate in our Heinemann
Duty Free Shop, you will
Proactively approach customers with a
welcoming smile, discover their needs, and inspire them to make additional
purchases from our assortment of
high-quality brands.
Always be responsive to our customer’s needs and create an
unforgettable shopping experience with your dedicated advice and attentive
support.
Ensure the perfect presentation of our
assortment through your great attention to detail.
Take responsibility
for the accurate and careful handling of checkout processes.
Live our Heinemann culture and values, engage
with other team members on a personal and professional
level, share your knowledge, and strive for the team’s success.
What you should bring along
Practical experience in sales or in a customer-oriented
business, and preferably, previous professional experience with retail luxury
brands.
Very good command of English, and ideally,
a proficiency in an additional language.
Genuine passion of engaging with people, a
natural service orientation and a talent for creating memorable moments for
customers and colleagues.
Strong team, communication, and sales
skills – especially the ability to understand
the needs of customers with a wide range of cultural backgrounds through
active listening and to act on them accordingly.
A clear
focus on achieving your goals and an awareness of your own creative autonomy.
Openness to work in varied shifts from early morning’s
to late evening’s and as per business needs.
If you are
keen to know more about the available roles, please contact us at
Wechat ID: HeinemannMacau
Email: careers@heinemann.com.hk