職位要求:

Sales Team Leader

Your new job includes

As a member of our family-owned business, you are responsible for all sales activities at our Heinemann Duty Free Shop and for leading your team to success in the areas of service, customer satisfaction, and profitability. As the Sales Team Leader, you will

Empower your team to provide customers with an unforgettable shopping experience, turn them into loyal customers, and effectively inspire them in the short- and long-term.
Always be responsive to your customers and your team to ensure sound decision-making and optimal problem solving.
Approach customers openly and positively, and proactively ensure a pleasant shopping experience.
Organise, inform, motivate, and coach your sales team so that each employee can pursue their personal and professional development.
Promote a trusting and respectful team culture through meaningful and positive interactions with team members and express appreciation for performance, celebrating successes.
Consistently keep an eye on performance targets and align the sales processes with the best possible result.

What you should bring along

Several years of practical and management experience in sales or in a customer-oriented business, and preferably product knowledge in the area of perfume and cosmetics or confectionery and local products.

Excellent command of English, and ideally, a proficiency in an additional language.

Conduct befitting a role model, and the ability to build trustful relationships with your team so that they can achieve their targets and make decisions independently in their personal scope of responsibility.
Entrepreneurial thinking, an interest in innovative solutions, and the ability to set, communicate, and drive clear targets for the team.
Ability to perform well under pressure, and a firm grasp of the big picture in managing sales and process workflows to guarantee your shop’s performance at all times.
Openness to work in shift rotations as required by the business.