發佈于:7/5/2021 12:07:41 PM
Senior Sales Associate     ( 過期職位 )
城市:中國澳門 | 經驗:1年 | 學歷:高中
- Delivering exceptional customer service and delivering it so with PASSION (Our Service Promise).
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
- Communicate customer requests to management
- Upsell customer loyalty/membership cards to customers who satisfy the membership requirements.

Sales Performance
- Able to optimize every sales opportunity while striving to exceed customer expectation and satisfaction.
- Consistently strive to achieve personal and team sales target that is set on a daily, weekly and monthly basis.
- To achieve a minimum sales target set by the Company
- Able to upsell through recommendations and exceptional customer service.

Stock Management
- Assist on stock receiving, unpacking carton boxes and stock in on the stockroom shelves.
- Organize stockroom and arrangement of stocks based on Charles & Keith inventory standards.
- Maintain daily housekeeping of stockroom.
- Promptly retrieve the correct stock for customers
- Packing of stock consolidation between stores and pull back to warehouse.

Shop Presentation
- Perform and maintain store displays to ensure that the displays are well maintained and are in tip- top condition.
- Maintain daily housekeeping of the store; ensuring cleanliness and proper presentation of store to our customers.
- Maintain and organize store front and store displays in full accordance to Charles & Keith’s VM standards.

- Compliant to company’s policies and procedures
- Maintain and manage the POS/Cashier in the most efficient manner without compromising
customer service and minimizing errors in entering prices. - Handle and return accurate change to paying customers.
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
- Responsible for any shortfall or discrepancy in cash drawer.

Job Requirements:
- Service oriented and passionate to go the extra mile for customers
- Good discipline and honest
- Good team player, vigilant and energetic
- Fluent in Cantonese, conversational in English and Mandarin to communicate with customers
- Effective interpersonal skills and love to interact with people in all walks of life
- Well groomed and always observe the good image and reputation of the company
- Strong interest in fashion styling
- Fun, vibrant & outgoing personality with great personal style
- Keen sense of fashion and a passion for the fashion industry


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